Reopening FAQ | West Suburban YMCA Newton, MA | West Suburban YMCA

Reopening FAQ

Updated 7/6/2020
What are your hours of operation upon reopening?
Monday-Friday 5:30am-8:00pm
Saturday 7:00am-4:00pm
Sunday Closed
Am I required to wear a face covering while at the Y?
Members, Program Participants over the age of 3, and anyone else entering our facilities/program spaces are required to wear a face covering/mask. Some areas, such as in the pools and during outdoor group exercise, face coverings and masks may be removed once the appropriate social distancing has been achieved.
What is your COVID-19 member policy?
Upon entering the facility all members will self-certify that they agree to the following statements:
  • I have not had a cough or fever for 14 days.
  • I have been free of COVID-19 symptoms for 14 days.
  • I agree to maintain social distancing whenever possible.
  • I agree to wipe down all equipment, before and after use.
  • I agree to wearing a self-provided face covering during my visit while inside the building.
  • I acknowledge that the COVID-19 pandemic is ongoing and accept the risk of participating in activities outside of my home.
Are there capacity limits in place?
Yes. We are following guidelines from the Governor and CDC. We will have reduced capacity in each area of the building. At times of full capacity, you will be asked to wait in a designated area until space is available.
Can I bring a guest with me?
During our initial reopening, we are not permitting guests. Use of YMCA Reciprocity is also not permitted at this time. For those who wish to use our facility, we encourage them to become a member, as we have no joiner fee, contract, or cancellation fee.
How will social distancing be enforced?
Signs are posted outside and inside the building regarding social distancing. Floor markers are also used throughout the building to assist with building flow. We ask that members stay at least 6 feet away from others whenever possible. Staff will be monitoring all areas and will ask groups to separate if necessary. All cardio and strength machines are spaced 14 feet apart or have appropriate barriers as outlined by the state's fitness and health club guidance. Plexi glass has been installed around the Front Desk and other areas to allow safe member interaction with staff.
What is your cleaning protocol?
Members are asked to wipe down any equipment or machine they use both before and after each use. Our Health & Safety Team is active and cleaning surfaces and high touchpoints throughout the day. We also have a professional cleaning company that cleans the facility entirely once the Y is closed for the day. You will see additional cleaning, sanitizer, and hand washing stations set up throughout the building for member and staff usage.
What can I bring to the Y?
You must bring a face covering/mask to wear at all times in the building. We also recommend bringing your own water bottle, towel, and yoga mat. All vending machines and coffee stations have been removed. If you've lost or misplaced your member scan card, we are asking members to download our WSYMCA App to assist in scanning in at the front desk.
If you plan to reserve a pool lane for adult lap swim, please be prepared to put all personal belongings into one bag that will remain in a designated area on the pool deck during your swim.
  • Please note: Pool kickboards will be available, but all other YMCA pool equipment, such pull buoys, barbells, noodles, aqua jogging belts, etc. WILL NOT be available during the first stage of our reopening.
Is it safe to return to the Y?
Only you can decide your personal level of comfort when evaluting whether to return to our facility. We've put a tremendous amount of preparation and work to ensure our facility is safe and healthy, and we are following all guidelines and best practices provided by the CDC and state and local authorities. If you have questions that are not answered in the FAQ or within other sections of our website, please call 617-244-6050 to speak with a member of our Welcome Center Staff. We also encourage you to set up a time for a brief tour of the facility so you can see for yourself the changes we've made to ensure your safety.
Are locker rooms, steam rooms and the whirlpool available?
All group locker rooms are closed at this time. Private changing rooms A-E are available for use. The steam room, sauna, and whirlpool are also closed at this time.
Are group exercise classes available?
Yes! We have resumed group exercise classes outdoors and have expanded our live virtual class offerings. Outdoor group exercise classes require a reservation to attend and are limited to 9-15 participants depending on the class. View the group exercise schedule.
Is personal training available?  
Yes! Personal training is available for members either in-person or virtually. In-person sessions can take place outside or inside, with outside sessions available on the field or in the back parking lot, while indoor sessions can take place on the main fitness floor or in a private studio. All personal trainers follow the guidelines for face coverings and social distancing. Returning clients can reach out to their trainer to resume sessions. New clients should contact Jenni Plym at for information and to be matched with a trainer.
Are the pools open for lap swimming?
Yes! Adult Lap Swim (ages 16+) is available in the big pool and small pool. We allow one swimmer per lane (6 lanes in the big pool, 2 lanes in the small pool), and lane reservations are required.
What about youth swim and family swim?
Family Swim is available in the small pool by reservation. At this time, youth lap/rec swim is not available.
Are youth programs running?
We anticipate running a fall program session, so please continue to look for updates on our website and social media for youth program information.
Can I run or walk the indoor or outdoor track? 
Yes, both the indoor track and outdoor track are available, with social distancing guidelines in place and occupancy limits. Please review signage at the entrance of both tracks before beginning your workout.
Is childcare, such as Kids' Corner, available?
At this time, Kids' Corner is not available. We are planning to resume our Preschool and Out of School Time (OST) programs in the fall.
Is summer camp running this year?
Yes! The West Suburban YMCA's summer day camps - YMCA Camp Pikati at the Y and YMCA Camp Chickami in Wayland - are both running this summer. Visit our camp pages for more information. Unfortunately, our residental camp, YMCA Camp Frank A. Day, has cancelled the 2020 summer season.
What will happen if a confirmed case of COVID-19 arises in direct connection with the West Suburban YMCA?
If a confirmed case of COVID-19 has a direct connection with the West Suburban YMCA, we will notify the local department of public health and follow instructions regarding contact tracing protocol and cleaning/disinfecting protocol. Communication will go out to staff, members, and the community, and our cleaning company will be asked to come clean ASAP. We have a long term and short term closure plan depending on the circumstances. If someone is feeling ill or displaying symptoms during their visit to the Y, we have an isolation area for them to stay in.
Is financial assistance available?
Yes, we want to ensure we meet families where they are at and make membership and programs accessible to all. Learn more.