Reopening FAQ | West Suburban YMCA Newton, MA | West Suburban YMCA

Reopening FAQ

Updated 11/23/2020
Am I required to wear a face covering while at the Y?
All members, staff, program participants, and anyone else entering our facilities/program spaces are required to wear a mask when entering the building.  Some exceptions apply, such as swimming, children under 2 years old, and certain medical conditions. If you have any questions or concerns regarding our face mask policy, please reach out to Kim Benzan, Chief Operating Officer, at 617-244-6050 ext. 3031.
What is your COVID-19 member policy?
Upon entering the facility all members will self-certify that they agree to the following statements:
  • I have not had a cough or fever for 14 days.
  • I have been free of COVID-19 symptoms for 14 days.
  • I agree to maintain social distancing whenever possible.
  • I agree to wipe down all equipment, before and after use.
  • I agree to wearing a self-provided face covering during my visit while inside the building.
  • I acknowledge that the COVID-19 pandemic is ongoing and accept the risk of participating in activities outside of my home.
Are there capacity limits in place?
Yes. We are following guidelines provided by Governor Baker's Administration and CDC. We have reduced capacity in each room and area of the building. If there are ever times we reach full capacity in a space, you will be asked to wait or use a less busy area until space is available.
Can I bring a guest with me?
At this time, we are not permitting guests,including the sale of day passes. Use of YMCA Reciprocity is also not permitted at this time. For those who wish to use our facility, we encourage them to become a member, as we have no joiner fee, contract, or cancellation fee.
How is social distancing enforced?
Signs are posted outside and inside the building regarding social distancing. Floor markers are also used throughout the building to assist with building flow. We ask that members stay at least 6 feet away from others whenever possible. Staff will be monitoring all areas and will ask groups to separate if necessary. All cardio and strength machines are spaced 14 feet apart or have appropriate barriers as outlined by the state's fitness and health club guidance. Plexi glass has been installed around the Front Desk and other areas to allow safe member interaction with staff.
What is your cleaning protocol?
Members are asked to wipe down any equipment or machine they use both before and after each use. Our Health & Safety Team is active and cleaning surfaces and high touchpoints throughout the day. We also have a professional cleaning company that cleans the facility entirely once the Y is closed for the day. You will see additional cleaning, sanitizer, and hand washing stations set up throughout the building for member and staff usage.
What is available to do at the Y?
There's a lot to do at the Y! Nearly all amenities and offerings that were available pre-covid are available in some capacity now, often with adjustments made to ensure safety and comply with state guidelines. For example, some offerings require a reservation or operate with a reduced capacity. You can view which offerings and programs are available by visiting this page
What can I bring to the Y?
You must bring a face covering/mask to wear at all times in the building. We also recommend bringing your own water bottle, towel, and yoga mat. All vending machines and coffee stations have been removed. If you've lost or misplaced your member scan card, we are asking members to download our WSYMCA App to assist in scanning in at the front desk.
Is it safe to return to the Y?
Only you can decide your personal level of comfort when evaluating whether to return to our facility. We've put a tremendous amount of preparation and work to ensure our facility is safe and healthy, and we are following all guidelines and best practices provided by the CDC and state and local authorities. If you have questions that are not answered in the FAQ or within other sections of our website, please call 617-244-6050 to speak with a member of our Welcome Center Staff. We also encourage you to set up a time for a brief tour of the facility so you can see for yourself the changes we've made to ensure your safety.
Are locker rooms, steam rooms, and the whirlpool available?
Group locker rooms are open. We ask that you keep your mask on at all times in the locker rooms, practice social distancing, and adhere to the posted Code of Conduct. Private changing rooms A-E are also available for use. The steam room, sauna, and whirlpool are closed per state guidelines. Showers are available and members should bring their own towel and lock for the lockers.
Are group exercise classes available?
Yes! We are offering group exercise classes outdoors, indoors, and virtually, so you can choose to workout where you are most comfortable. Group exercise classes require a reservation to attend and have capacity limits. View the group exercise schedule.
Is personal training available?  
Yes! Personal training is available for members either in-person or virtually. In-person sessions can take place outside or inside, with outside sessions available on the field or in the back parking lot, while indoor sessions can take place on the main fitness floor or in a private studio. All personal trainers follow the guidelines for face coverings and social distancing. Returning clients can reach out to their trainer to resume sessions. New clients should contact Jenni Plym at for information and to be matched with a trainer.
Are the pools open for lap swimming?
Yes! Adult Lap Swim (ages 16+) is available in the big pool and small pool. Lane reservations are required. Some lanes are limited to one person per lane and others allow up to two swimmers to reserve and share the same lane and time frame.
What about youth swim and family swim?
Family Swim is available in the small pool by reservation. Designated days/times for Youth Lap Swim can be found here and reservations are required. 
Are youth programs running?
Yes. Youth programs such as swim lessons, sports classes, fitness classes, etc. resumed in the fall of 2020 with COVID-19 safety precautions in place. We are also running a full day Out of School Time program that supports remote learning for students in grades K-8.
Can I run or walk the indoor or outdoor track? 
Yes, both the indoor track and outdoor track are available, with social distancing guidelines in place and occupancy limits. Please review signage at the entrance of both tracks before beginning your workout. Ocassionally, the track will be closed for programming.
Is childcare, such as Kids' Corner, available?
Kids' Corner is open and offered in a limited capacity. Please review changes to program hours and protocol before using the service. Preschool is available for children ages 2.5 - 5 years of age, and parents can enroll their child any time of year provided there is space in the program.
What's happening with summer camp?
The West Suburban YMCA had a very successful 2020 summer camp season! We redesigned camp to address COVID-19, including facility modifications and upgrades, increased supplies and equipment, and additional staff to keep ratios low will ensure safe practices. We ran our day camps - YMCA Camp Pikati at the Y and YMCA Camp Chickami in Wayland - serving over 300 children per day. Visit our camp pages for more information. Our residental camp, YMCA Camp Frank A. Day, did not run during the 2020 summer season, but hopes to be back in action in 2021!
What will happen if a confirmed case of COVID-19 arises in direct connection with the West Suburban YMCA?
Should we be made aware that a visitor to our Y tested positive for COVID-19, we would immediately contact the Newton Department of Health and Human Services (NHHS). From there, NHHS would determine what level of contact tracing is required and notify those who are considered close contacts of the positive case and provide instructions regarding testing, self-quarantine, and self-monitoring. It is the role of the NHHS to develop the necessary action steps to help limit and stop the spread of the virus. The West Suburban YMCA cannot disclose any additional information to the public or its members. The Y coordinates with NHHS, who will guide us in our efforts to reduce the risk of spreading the virus.
Is financial assistance available?
Yes, we want to ensure we meet families where they are at and make membership and programs accessible to all. Learn more.